Privacy Policy

Last Updated: July 2026

At Bright Sky Homes CIC, we are committed to protecting your privacy and handling your personal information responsibly, securely and in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or make a referral.

Information We Collect

We may collect personal information including:

Your name
Email address
Telephone number
Organisation name (where applicable)
Referral information you choose to provide
Messages submitted through our contact or referral forms
Website usage information such as browser type, IP address and pages visited

We only collect information that is necessary to respond to enquiries, process referrals and improve our services.

How We Use Your Information

Your information may be used to:

Respond to enquiries
Process accommodation referrals
Communicate with referring organisations and service providers
Improve our website and services
Meet legal and regulatory obligations

We will never sell your personal information to third parties.

Information Sharing

We may share information with trusted organisations only where necessary, including:

Local authorities
Housing providers
Support organisations
Professional advisers
Regulatory authorities where required by law

Information is shared only where appropriate and in accordance with legal requirements.

Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, misuse, loss or disclosure.

While no online system can guarantee complete security, we work to keep your information as safe as possible.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data where appropriate
Object to certain processing activities
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Cookies

Our website may use cookies to improve user experience and analyse website performance.

You can control or disable cookies through your browser settings.